Shipping Policy
We process and ship orders as quickly as possible. Here's everything you need to know about how we get your order to you.
Order Processing
Orders are processed the same day or the next business day after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
Shipping times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or high order volume.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. Any applicable rates will be displayed before you complete your purchase.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Use this number to track your package through the carrier's website.
Incorrect Shipping Address
Please double-check your shipping address before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at antoniosamuels399@gmail.com and we will do our best to correct it before shipment.
Lost, Stolen, or Delayed Packages
If your tracking shows delivered but you haven't received your package, please check with neighbors and your local post office first. If the package is confirmed lost, contact us and we will work with the carrier to resolve the issue.
We are not responsible for packages stolen after delivery. We recommend shipping to a secure location.
Damaged Packages
If your order arrives damaged, please photograph the packaging and contents immediately and contact us within 7 days of delivery. We will arrange a replacement or refund.
International Orders
International customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are not included in our shipping costs and are collected by your local customs authority.
Multiple Items
Orders containing multiple items may ship separately depending on availability and fulfillment location. You will receive tracking information for each shipment.
Contact Us
Have a question about your shipment? Contact us at antoniosamuels399@gmail.com.